Boost Performance With A Multi-Generational Workforce (3 hours - AM)

Boost Performance With A Multi-Generational Workforce (3 hours - AM)


Online Workshops: English with English Handouts

Introduction

When it comes to high performance, do you know what it takes to get there? Does your answer vary when it comes to multi-generational workforce?

In this half-day workshop, we will focus on how reverse mentoring can help speed up the technological and social media adoption in Baby Boomers and increase the emotional awareness of the Gen X and millennials towards the former.

What our Participants say:

"I like all the topics; especially the 1st half session on understanding the generation gaps"

... Linsie Chui, AIA International Limited
Gen X and Baby Boomers - Reverse Mentoring for a Better Team

"I like the impart of communication framework & organisational psychological theory. Gained more than mentoring and cross gen understanding."

... Cara Chu, Estee Lauder Asia Pacific Limited
Gen X and Baby Boomers - Reverse Mentoring for a Better Team

Target
  • All working professionals who have issues managing older workforce and vice-versa.
  • Professionals who are newly hired and are keen to be successful at the workplace
  • Team leaders who collaborates across different teams and need to drive a cohesive team
  • Professionals working in a diverse environment
What You Will Cover
  1. Discover how high performing teams thrive with diverse age groups
  2. Identify the sources of conflict
  3. Try out simple but powerful approach to narrow the language & technology gaps
  4. Anticipate and plan for each stage that the team undergoes to smoothen the transition and accelerate performance
About the Facilitator

Eileen is an Organisational Psychologist with over 20 years of experience in HR, talent development, sales, marketing, customer service, operations and banking. Her last held corporate position was as Global Head of Talent and Learning at Thomson Reuters where she was responsible for employee engagement and succession planning for over 6,500 employees in Asia Pacific. Prior to that, she was the vice-president, customer services and operations for Societe Internationale Telecommunications De Aeronauticals (SITA) where she increased customer loyalty from 56% to 95%. And she had also worked in Singapore Network Services, Asia Commercial Bank and Defence Science Organisation, a Singapore government invested corporation. Eileen has a Masters in Organisational Psychology & Management of Human Resources from the City University of New York where she was awarded the prestigious Beta-Gamma-Sigma award for achieving the top 10% academic excellence. 

Online
9:30am - 12:30pm
HK$1,300 per participant. Special discounted fee of HK$1,188 per participant for enrolments one month before date of workshop or for groups of two or more