Daily Team Briefing Skills (1 day)

Daily Team Briefing Skills (1 day)


Public Workshops: Cantonese with English Workbook
In-house Workshops: 社內培訓可選用粵語普通話授課

Introduction

This team briefing skills workshop teaches you to give instructions, relay corporate messages and communicate with your team on a daily basis. You will learn to design the key messages, arrange the sequence of information and deliver them in a convincing way to achieve the desired results. You will also practise handling questions and challenges from your team members to turn the situation around positively. You are encouraged to bring in your own cases to share and obtain immediate recommendations.

What our Participants say:

"非常期待下次。"

... Pinky Cheung, Ipsa - Shiseido Hong Kong Limited
Daily Team Briefing Skills

"可以知道一些平時自己留意唔到的weak point, 對日後作改善"

... Participant
"Effective Briefings" PM Seminar Workshop for Hospital Authority

"好喜歡這個課堂,因有很多被忽略的地方,原來是很重要的。例子及故事,除Briefing技巧外,亦可應用於唔同工作環境"

... Participant
"Effective Daily Briefing" Workshop for Swatch Group

Target

Team leaders, managers and supervisors in retail, service, hospitality, hospitals and others who need to brief team members on a daily basis will find this workshop useful and effective

What You Will Cover
  1. Experience sharing session
    • Challenges faced during briefing sessions
    • Quick sharing on body language, facial expressions, tone and delivery style
    • Individual role-play I: 2-minute briefing session
    • Video review and feedback session
  2. Structuring team briefing sessions
    • Planning: content vs audience and time
    • Obtain buy-in, learning, involvement and action
    • Type of messages and how to deliver corporate messages, operational decisions, unexpected cases, regular feedback and required action
  3. Handling objections and challenges
    • Anticipating response to your message
    • Group role-play on challenging cases with solutions to handle them
    • Individual role-play II: handling Q&As during briefing
About the Facilitator

Audrey Loh qualifies as a sales and marketing professional with more than 15 years of experience with multi-national companies in the Asia Pacific region. Prior to her present role, she was a marketing director in Motorola where she had spoken at seminars organised by Motorola Asia Pacific, the Hong Kong Trade Development Council, the Hong Kong Chinese Chamber of Commerce, AIC Conference, Hong Kong Hotels Association and many other organisations. She has facilitated over 400 public and in-house presentation skills workshops for British American Tobacco, Bayer HealthCare, Beckman Coulter, Chanel, Citibank, Citic Pacific, CLP Power, Coca-Cola, CSC Computer Sciences, Dairy Farm, Deloitte Touche Tohmatsu, Edward Keller, Hong Kong Housing Society, Hong Kong Government Information Services Department, Hong Kong Trade Development Board, ING Life Insurance, Invesco, John Swire & Sons, Kimberly-Clark, Kowloon-Canton Railway Corporation (now MTR Corporation), KONE Elevators, Land Registry, Maersk, Otis Elevator, Ricoh, Roche, Sun Hung Kai Properties, Swarovski, Swire Resources, Swire Travel, Thomson Reuters, Unilever and many other organisations.

WorldBridge Training Centre, 160 Lockhart Road, 1902 Yue Xiu Building (1 min walk from Wanchai MTR A1 Exit)
9:00am to 5:00pm
Complimentary lunch and refreshments
HK$2,500 per participant. Discounted price of HK$2,280 per participant for enrolment one month before date of workshop or for groups of two or more