Influencing and Working with Internal Business Associates Successfully (1 day)
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Influencing and Working with Internal Business Associates Successfully (1 day)

Public Workshops: Cantonese with English Workbook
In-house Workshops: 社內培訓可選用粵語或普通話授課
Introduction

Business executives spend more than 50% of their working time convincing and negotiating with internal working partners every day. Thus, having the ability to influence people efficiently and effectively is extremely important for you to achieve working goals while at the same time maintain the relationships. Through practical role-play cases, this workshop will help you improve by re-looking at the way you Ask, Listen, Observe, Talk and stay Silent.
What our Participants say:

"Role playing highlights a lot of my weaknesses and gave me solutions to handle similar situations in the future. The stuffs you learned are things that you don't realise you need but critical to the job"

... Peter Lou, Dah Sing Banking Group Ltd
"Influencing & Working with Internal Business Partners Successfully" for Dah Sing Bank

"A great trainer with great presentation skills. Have our attention all the time! The life examples showed us that the techniques are useful in daily life and how to apply what we learned from the class"

... Caroline Leung, Asia Satellite Telecommunications Co Ltd
"Influencing & Working with Internal Business Associates Successfully" Workshop for Asia Satellite

"An interactive workshop that teaches skills that not only apply to workplace but also to personal and social life"

... Rachel Poon, Bulgari Asia Pacific Limited
Influencing & Working with Internal Business Associates Successfully

Target

Non-managerial staff who wish to improve their influencing and communication skills at work
What You Will Cover
  1. What is Wrong with These People?
    • 8 Practical and immediate solutions to handle difficult situations at work
    • Role-play I – 5 cases on persuasion and influencing skills & bring results to your boss
    • Debriefing ~ Ways to handle difficult people
    • Learn to deliver productive and useful reports to your boss
  2. Listening to Your Counterpart
    • Role-play II - what are they trying to say
    • Listening to the hidden messages
    • Asking the right questions
    • Building rapport and trusting relationships
  3. Designing Your Message
    • Talking to your bosses, peers, customers and suppliers
    • Preparing your message and the audience
    • Handling reluctant working partners and objections
  4. ​Delivering Your Message
    • What to say and how to say it
    • Watching your words, tone and expressions
    • Role-play III – getting to the ‘yes’ answer
About the Facilitator

Audrey Loh has more than 15 years of managerial experience in sales, marketing and customer service with multi-national companies in the Asia Pacific region. Prior to her current role, she is a marketing director at Motorola where she manages many teams and often has to use her communication and interpersonal skills. She has facilitated many communication workshops for participants from organisations in Greater China including A-Tex Asia, AXA, CITIC Telecom International, CLP Power, Collinson International, Columbia Sportswear, ECCO, Epson, Galaxy Entertainment Group, Gammon Construction, Havi Freight Management, Hayco, Hilti, International SOS, Kimberly-Clark, Legal Aid Department, Leo Burnett, LSG Lufthansa, Mandatory Provident Fund Schemes Authority, OSRAM Asia Pacific, Pacific Basin Shipping, Pentland Asia, Power Assets, PrimeCredit, SML Group, Spin Master Toys Far East, Swire Coca-Cola, Techland Computer Systems, The Dairy Farm, The Hong Kong Mortgage Corporation, The Jardine Engineering Corporation, The Peninsula, The Swatch Group and others.  Audrey is also a Leading CEO Communications Coach for senior executives.
WorldBridge Training Centre, 160 Lockhart Road, 1902 Yue Xiu Building (1 min walk from Wanchai MTR A1 Exit)
9:00am to 5:00pm
Complimentary lunch and refreshments
HK$2,600 per participant. Discounted price of HK$2,380 per participant for enrolment one month before date of workshop or for groups of two or more