Online Meeting Facilitation Skills (Online - PM)

Online Meeting Facilitation Skills (Online - PM)
Online Workshops: Cantonese with English Workbook
Introduction

Want to facilitate successful online meetings? This interactive online workshop will share practical skills to facilitate internal and external meetings with different stakeholders. Establish yourself and position your role, responsibilities and power to host successful online meetings. Learn the ‘how’ and ‘what’ to prepare for before the meeting. Anticipate and acquire skills to handle any potentially difficult situation positively to achieve desired results from every online meeting.
Target

All business executives who need to facilitate online meetings will benefit from this workshop

Interactive online lectures using ZOOM Cloud Meetings. All participants must be equipped with camera, microphone and speaker to participate fully in the online discussions and role-play practices. ZOOM Cloud Meetings could be used on desktop computers, tablets or mobile phones
What You Will Cover
  1. 15-minute Self-learning session (before the workshop)
    • The key success factors of a meeting facilitator
    • Responsibilities and power
    • Preparation ~ technical and soft skills
    • Online self-learning test
  2. Online session ~ individual practice and feedback on voice, tone, skills and manners
    • Opening the session – testing your voice (introduction, rules and guidelines)
    • Getting ideas from the group – various tools and methods (6 case practice sessions)
    • Individual comments, discussion and feedback from trainer
    • Closing the session – time control, follow-up action and summary  
  3. Online session ~ how to handling difficult situations
    • Differences between online and face-to-face meetings
    • How to avoid challenging situations before it happens
    • Difficult situations and how to handle them (4 case practice sessions)
    • Group role-play and feedback from trainer
  4. Learning and summary
About the Facilitator

Audrey Loh has successfully delivered over 120 interactive online training sessions since February 2020!   She qualifies as a sales and marketing professional with more than 15 years of experience in sales, marketing, accounting and customer service with multi-national companies in the Asia Pacific region. Prior to her present role, she was a marketing director in Motorola. Apart from her professional work, Audrey does management, marketing, customer service and sales skills training for large multi-national corporations in Hong Kong, China, Macau, Taiwan and South East Asia.

Since 1997, Audrey has facilitated more than 1,900 workshops in various topics for over 29,000 participants from adidas, AEON Credit Service, AIA, Airport Authority, Asia Satellite Telecommunications, AXA, BCD Travel, Canadian International School, Chow Sang Sang Holdings, Citibank, CITIC Telecom, CLP Power, DFS Group, Hong Kong Government (various departments), Galaxy Entertainment Group, General Mills HK, GlaxoSmithKline, Hilti, Hitachi, Hong Kong Aircraft Engineering, Hong Kong Baptist University, International SOS, Japan Tobacco, Kao, Kimberly-Clark, LVMH, Madame Tussaud's, Maersk, Miele, OCBC Wing Hang Bank, Ocean Park, Prince of Wales Hospital, Project Orbis, Ricoh, Richemont AP, Shangri-La Hotels, Spin Master Toys, Swatch Group, Sun Hung Kai Properties, Swarovski, Swire Beverages, The Dairy Farm Group and many other organisations. She is fluent in English, Putonghua, Japanese, Cantonese & several other Chinese dialects.

Audrey is also a Leading CEO Communications Coach for senior executives.
Online
2:00pm - 5:00pm
HK$1,300 per participant. Special discounted price of HK$1,188 per participant for enrolments one month before date of workshop or for groups of two or more