Performance Management Best Practices (1 day)

Performance Management Best Practices (1 day)

Public Workshops: Cantonese with English Workbook
In-house Workshops: 社內培訓可選用英語粵語授課


Managers need not only to manage their own performance, but also to ensure that team members consistently deliver the expected outcomes and contribute to organization’s goals and sustainability of the business.  This workshop develops the required competencies and introduces best practices at each stage of the Performance Management Cycle.


Managers, Team Leaders, People Managers who need to lead, manage and engage team members in delivering the desired performance results so that they will add value to the organization and key stakeholders.

What You Will Cover
  1. Key stages and deliverables of the Performance Management Cycle
  2. Goal Setting
    • Set SMART goals
    • Develop quantitative and qualitative performance measures
  3. Performance Tracking
    • Identify causes of performance issues
    • Conduct one-to-one meetings
    • Give and receive feedback
    • Correct poor work habits using the 7-step approach
  4. Performance appraisal
    • Plan and prepare the performance appraisal meeting
    • Overcome bias in assessing performance
    • Conduct the appraisal meeting
  5. Development Planning
    • Apply 70/20/10 Principle in development planning
    • Develop team members’ capabilities
About the Facilitator

Christina is a seasoned Learning & Organisation Development professional with 30 years’ experience.  In her role as in-house and external L&OD consultant, Christina has designed and delivered Performance Management, Coaching, Performance Measurements and Competency Development Workshops for many multi-national corporations, and government departments.  She helped set up a framework in assessing and developing key business and professional competencies for clients.  As a qualified Neuro-linguistic Programming (NLP) practitioner, Myers-Briggs Type Indicator and Herrmann Brain Dominance Indicator (HBDI) trainer and a Coach U Fast Track Core Essentials Programme Graduate, Christina also coached managers on building employee engagement and managing poor performance.

WorldBridge Training Centre, 160 Lockhart Road, 1902 Yue Xiu Building (1-min walk from Wanchai MTR A1 Exit)
9:00am to 5:00pm
Complimentary lunch and refreshments
HK$2,500 per participant. SPECIAL discounted price of HK$2,280 per participant for enrolment one month before date of workshop or for groups of two or more