SEE Profits by Streamlining Operations (1 day)

SEE Profits by Streamlining Operations (1 day)

Public Workshops: English with English Workbook
In-house Workshops: 社內培訓可選用英語授課


This hands-on practical workshop shows you how to review your business processes to achieve dramatic improvements in productivity, cycle times and quality. You will get tools and practical insights to organise your planning, resource and service processes around outcomes, not tasks. You will learn to put the decision points where the work is performed, and build quality controls into the processes; rather than just doing quality checks at the end. Overall, you will deliver more value to your customers and get willing participation of all employees involved in the operational redesign.

What our Participants say:

"Value stream. Gives you an insight on how to streamline your business operations"

... Catherine Ho, AEON Credit Service (Asia) Co Ltd
SEE Profits by Streamlining Operations

"Fish-bone diagram. Good foundation"

... Candy Lam, CLP Power Hong Kong Ltd
SEE Profits by Streamlining Operations

"Case study and group discussion. Interesting and useful"

... Steven Fan, AEON Credit Service (Asia) Co Ltd
SEE Profits by Streamlining Operations


Managers and supervisors with responsibilities to increase sales, productivity or profits within their organisations

What You Will Cover
  1. Business Excellence Framework
    • Case Discovery: Speed Ball
    • Faster, Better, Cheaper: perspectives and options
    • LEAN: Produce better results with less
  2. SEE Improvements to Profits
    • SCAN current environment, issues and opportunities
    • EXPERIMENT value streams mapping
    • EVOLVE to continuous improvements
  3. The Value Proposition for Customers
    • Key Value Driver Trees
    • Voice of Customer (VoC) analysis
  4. Business–People Matrix to Get Buy-in
    • Emotional engagement – people first
    • Putting FUN into learning and continuous improvement
    • Moving Changes
  5. Practical Application using Case Studies
About the Facilitator

For the past 20 years, as an entrepreneur director, Mr Soon has helped many companies to expand rapidly in the South East Asia region. Interesting products that he has managed includes healthcare digital imaging tools, air monitoring systems and physical space value management. He also serves on the board of organisations that nurture youths to be global citizens through culture and education exchanges in Singapore and China. Prior to that, he was the managing director at Thomson-CSF Services Industrie responsible for successfully getting the ISO certification and the Civil Aviation Authority’s certification as an approved testing house. He has taught participants from AEON Credit Service, AEON Insurance Brokers, Airport Authority, AXA China Region Insurance, CITIC Telecom, CLP Power, Columbia Sportswear, English Schools Foundation, Estee Lauder, GlaxoSmithKline, Hitachi East Asia, Hong Kong Monetary Authority, Japan Tobacco, Lands Department, Mandatory Provident Fund Schemes Authority, Office of the Government Chief Information Officer, Prince of Wales Hospital, Project Orbis, Robert Bosch, Swarovski, Swire Coca-Cola, The Hong Kong Mortgage Corporation, The Hong Kong Polytechnic University, The Hongkong Electric, Thermo Fisher Scientific and many other organisations.

WorldBridge Training Centre, 160 Lockhart Road, 1902 Yue Xiu Building (1 min walk from Wanchai MTR A1 Exit)
9:00am to 5:00pm
Complimentary lunch and refreshments
HK$2,600 per participant. Discounted price of HK$2,380 per participant for enrolment one month before date of workshop or for groups of two or more