Selecting the Best Fit with Competency-Based Interviews (1 day)
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  5. 20 Nov 23

Selecting the Best Fit with Competency-Based Interviews (1 day)

Public Workshops: Cantonese with English Workbook
In-house Workshops: 社內培訓可選用粵語授課
Introduction

This workshop will inspire you with Competency-based interview techniques that provides a comprehensive roadmap and clear guide to find the “best fit” people for your roles. It enables you explore and apply effective skills of S.T.A.R questioning and probing one’s past work behaviours, which are brilliant indicators of future performance and success, and thus will minimize the risks of hiring the wrong person.  

The competency-based selection method will revolutionize the way you hire. Too often organizations base their hiring on trying to employ a mirror image of the previous incumbent or with a not very update job description. Active recruitment begins by identifying the qualities of individuals most likely to succeed in the organization and by defining the results that you require from the role.

After you have completed the course, it will guide you to:

  • Understand the fundamentals of structured approach of competency-based interviews.
  • Learn and apply the skills of effective questioning and probing.
  • Enhance the chance of hiring the best fit person for the role.     
  • Share best practices and samples of good questions for competency-based interviews. 
Target

HR Managers, Hiring Managers who would like to adopt a structured competency-based  approach for best fit selection
What You Will Cover

In this workshop, we will use simulated cases scenarios of hiring and samples list of required competencies for practicing structured approach and skills of competency-based interviews.

  1. Highlight Recruitment & Hiring Traps:
    • Recruitment Problems
    • The common mistakes in hiring and selection
    • Explore effective hiring process
    • Discuss effective selection tools methods (to identify & verify candidates have the right competencies)
  2. Discuss what is competency framework and competency-based interviews
  3. How competency framework will provide a clear guide to finding the best fit people
  4. Skills of conducting competency-based interviews:
    • Plan a good interview structure & flow of questions
    • S.T.A.R Questioning: create great questions based on core competencies, skills, attributes, personality traits and motivations required for the role
    • Skills of conducting professional competency-based interviews
    • Important reminders: Mind your own “language” in the interviews
    • Closing
  5. Case Applications (Role Plays)
    • Apply the learnt skills of Competency-Based interviews
    • Skills debrief
    • Questions and Answers
About the Facilitator

Miss Ngai had 20 years diverse experiences as Corporate HR, Learning and Organization/Talent Development Manager. She had served global and local banking corporations and global sourcing/certification Companies. Her last role was the Project Manager of bank-wide Retail Transformation and Learning Manager of the local renowned bank. The bank had used Agile extensively for project management. With this rare and unique work opportunity, she was empowered with extensive experiences of using Agile and Lean approach to support and manage change and transformation for retail transformation programme. Over last decades, her career focus was on organization development for talent management, culture and sales transformation: building sales and people capabilities. She had provided effective solutions to address organization issues of hiring, restructure and enhancing team/people performance.   
WorldBridge Training Centre, 160 Lockhart Road, 1902 Yue Xiu Building (1 min walk from Wanchai MTR A1 Exit)
9:00am - 5:00pm
Complimentary lunch and refreshments
HK$2,600 per participant. SPECIAL discounted price of HK$2,380 per participant for enrolment one month before date of workshop or for groups of two or more