The Making of a New Supervisor in One Day (1 day)
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  2. 22 May 24
  3. 5 Jul 24
  4. 11 Sep 24
  5. 18 Nov 24

The Making of a New Supervisor in One Day (1 day)

Public Workshops: Cantonese with English Workbook

In-house Workshops: 社內培訓可選用粵語或普通話授課
Introduction

This practical program aims to prepare all new team leaders on your new roles as a manager/supervisor. You will learn how to handle various situations on what you expect, what others expect of you and what you did not expect.

The learning sessions will cover three sessions, namely A, B and C comprises of A – Anticipating, Adapting and Approaching, B – to Be or not to BE and C – Command, Collaborate and Coordinate. You will also learn concepts from Chinese philosopher Laozi and historical cases of Chinese emperors and apply in the real-life business world.
Target

Newly promoted team leaders, supervisors and team heads will benefit from this workshop
What You Will Cover
  1. Anticipate, Adapt and Approach
    • Sharing of experience – the real world of management
      [Participants will share real-life cases and challenges faced as a new supervisor and attain Chinese strategies and solutions to handle the situations in a better manner]
    • Anticipating and adapting to the life of a new supervisor
      [Learn how to behave, social, get help and work with their new peers at a higher level]
    • Approaching your new role – knowledge and skills you need
      [Find out how you can learn quickly and apply the skills effectively at work – looking broader and beyond the job title]
  2. To Be or not to BE
    • To Be or not to BE
      [Find out when you can change and how to change to obtain optimal results]
    • Handling performance issues
      [Learn how to re-build trust and get the support you need for better performances]
    • Handling staff conflict
      [Identify the many sides of conflict and conflict handling in a constructive manner]
    • Handling target beyond you
      [Balancing between your eagerness to perform vs you and your team’s readiness to perform and learn how to reject in a supportive and accommodating manner]
  3. Command, Collaborate or Coordinate
    • When to command
      [Command when you need to and ways to lower the damage]
    • Who to collaborate with
      [Differentiate the relationship you build and expand your ally team]
    • Going back to your “coordinate” role
      [Why Coordinate - your ultimate role in the organisation]
About the Facilitator

Audrey Loh has more than 15 years of managerial experience in sales, marketing and customer service with multi-national companies in the Asia Pacific region. Prior to her current role, she is a marketing director at Motorola where she manages many teams and often has to use her communication and interpersonal skills. She has facilitated many communication workshops for participants from organisations in Greater China including A-Tex Asia, AXA, CITIC Telecom International, CLP Power, Collinson International, Columbia Sportswear, ECCO, Epson, Galaxy Entertainment Group, Gammon Construction, Havi Freight Management, Hayco, Hilti, International SOS, Kimberly-Clark, Legal Aid Department, Leo Burnett, LSG Lufthansa, Mandatory Provident Fund Schemes Authority, OSRAM Asia Pacific, Pacific Basin Shipping, Pentland Asia, Power Assets, PrimeCredit, SML Group, Spin Master Toys Far East, Swire Coca-Cola, Techland Computer Systems, The Dairy Farm, The Hong Kong Mortgage Corporation, The Jardine Engineering Corporation, The Peninsula, The Swatch Group and others.  Audrey is also a Leading CEO Communications Coach for senior executives.
WorldBridge Training Centre, 160 Lockhart Road, 1902 Yue Xiu Building (1 min walk from Wanchai MTR A1 Exit)
9:00am - 5:00pm
Complimentary lunch and refreshments
HK$2,600 per participant. SPECIAL discounted price of HK$2,380 per participant for enrolment one month before date of workshop or for groups of two or more